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Upcoming Webinars


Write It So They Read It: Business Writing Secrets That Get Results

The ability to write effectively truly sets you apart and can make you an invaluable team member or leader. Effective writing is more than a tool for business plans, reports and other long-form communications.
Proofreading Perfection


Proofreading Perfection: Secrets Of The Pros

Typographical errors can wreck your reputation. At a minimum, they signal sloppiness or inattention. Worse, they sow confusion and can even reverse your intended meaning.


Coaching for Managers and Supervisors: How to Maximize Motivation and Increase Productivity

Today's leaders recognize the need to maximize productivity in their team and that can only happen when employees are committed and engaged. It's no surprise that actively engaged employees are 20 to 40 percent more productive in the workplace than those that aren't engaged.


Managing Difficult People

Right now, you are working with difficult people. Whether they are moderately difficult, truly difficult or just irritating, you can improve your work outcomes with fundamental psychology and better self-awareness.


Public Speaking without Fear: How to Go from Nervous to Natural and Turn Panic into Poise

Whether in an informal setting or a more formal presentation, we all want to bring our "A Game" any time we speak up in a meeting or express our ideas. Everyone from the anxious beginner to the confident professional will grow from expert advice on how to nix nervousness.
Visual Communication Using Excel Dashboards


Visual Communication Using Excel Dashboards

No matter what business you are in, a dashboard is a critical tool in your communication armory and as with any communication tool, presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to its power, flexibility and the fact that most people have it installed on their computer.


The Five Behaviors of a Successful Team

Team dysfunction cripples performance and produces poor outcomes that can spiral into a progressively worsening cycle of failure. The characteristics of dysfunction are well known yet leaders often seem helpless to correct them.


How to Become a Master Minute Taker

Recording proper minutes is essential in the executive meeting or board meeting. Know how to listen, what's important, what to write, and what not to write during fast-paced executive-level discussions.


FMLA Intermittent Leave – Avoiding Abuse

This webinar will provide attendees with a detailed overview of the Family Medical Leave Act's (FMLA) provisions and a breakdown of both employer and employee rights under this law and its intermittent leave provisions. This law provides job protected leave for an employee or family member's serious health condition, the birth, adoption or foster placement of a child, or for certain reasons related to a service member's serious health condition or deployment.
Understanding Financial Statements For Non-Financial Professionals


Understanding Financial Statements For Non-Financial Professionals

Every business person (owners, managers, consultants, analysts) should "know their numbers," but most do not fully understand what to look for and most importantly how to act based on their financial results. This course demystifies finance by explaining clearly what the key financial statements mean and how they work and relate to each other.


Behavioral Based Interviewing

What is the cost of a bad hire? Imagine the impact poor selection has on customer care, annoyed and irritated coworkers, possible litigation, rehiring cost, damaged reputation, not to mention lost sleep. A short interview with a poor hiring decision can lead to months and years of frustration. There are no guarantees but there are best practices that help hire great employees and manage risk.


OSHA: New Guidance

The Occupational Safety and Health Administration (“OSHA”), the federal agency responsible for enforcing workplace safety laws across the country, recently issued additional recommendations and guidance on workplace safety and COVID-19.


The Growing Problem of Workplace Incivility: How to Reduce Rudeness, Encourage Courtesy & Create a More Professional Atmosphere

Incivility is out of control. From raunchy reality TV to shameless shouters on cable news to raving wild-eyed parents at kid's sporting events, it's a rude race to the bottom of bad behavior. Not to mention what's coming out of Washington, talk radio and social media. A recent study reports that 70 percent of U.S. adults say incivility is at a crisis level.


Presenting Like a Pro in Remote Situations

In today's world of remote presenting and online meetings, those who can rise above the inherent challenges will stand out and benefit their organizations and themselves.